Feedback from our guests

Within the scope of quality management, all guests are surveyed for their satisfaction after staying with us. The data is evaluated by an independent firm. The satisfaction barometer below mirrors the answers received.

General satisfaction
9 / 10
Service at the reception desk
9.7 / 10
Cleanliness of the room
9.2 / 10
Breakfast (offer, service)
8.7 / 10
Welcoming atmosphere
8.8 / 10
Recommendation
9.2 / 10

Answers: 1419

Time period: 01.01.2010 to 23.05.2013

Updated: 23.05.2013

Arrival (day.month.year)
Departure (day.month.year)
 
Steinenschanze Stadthotel
Steinengraben 69
CH-4051 Basle
Phone +41 61 272 53 53
Fax      +41 61 272 45 73
info@steinenschanze.ch